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| Our customer is the most important for our business, if you have any questions concerning our products or services, suggestions or comments, we are welcome you to take a moment of your time write to us at contact@defactoasia.com our staffs will answer you within 2 business days for the most case. |
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When did you start the business? |
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The company was established in the early 1997 with business registration date on 19 May 1997 (Our birthday). This year of 2005, we are nine years old. |
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How many people in your company? |
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Our company consists of 40 people. There are 7 of our company members engage in office operation and 33 people engage in production facilities. There are also a number of sub-contractors who working closely with us for many years of cooperation. |
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How can I trust your company? |
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Our company is established over nine years and never has any deception cases with any of our customers. Our company is a certified supplier of one of the world largest retail group, specifically; METRO AG, ( www.METROgroup.de ). You can be confident in our company the same as this reputable company do.
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We are also a member of various Thai government departments, Trade associations, Chamber of Commerce, as well as various International organizations. You can see the list of these organizations by click here or link to (Our Company). You may contact them to verify or company reputation for your utmost confidence. |
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What is your capacity? |
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What is the best description of your designs and range? |
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Can you make gold jewelry? |
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What kind of gemstones you offer? |
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Can I put my brand on your jewelry? |
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Can I send my loose stone for my order? |
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Can I adjust some of your design? |
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I have my own design, can you do production? |
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How often do you create your new designs? |
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Do you offer a print catalogue? |
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What is your minimum quantity order? |
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What is your minimum amount order? |
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When will you start produce my order? How long does an order take? |
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Can I cancel my order? |
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Do you have stock? |
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Do you sell by weight or by piece? |
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Can I get discount? |
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Can I use other payment method rather than by credit card? |
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Do I have to pay shipping cost? |
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What if I already have my own account with an air courier? |
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Can I have some special documents for goods importation to my country? |
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Can I buy extra full coverage insurance for my order? |
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What is your guarantee? |
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